Effective date: September 14, 2026
1. Agreement and scope
These Terms and Conditions (“Terms”) govern the website at www.texasenergyrebates.com and related forms and services that expressly link to these Terms (collectively, the “Services”). “Texas Energy Rebates,” “Company,” “we,” “us,” and “our” mean Texas Energy Rebates. “You” means the individual accepting these Terms.
You accept these Terms by affirmatively selecting an acceptance control and submitting it as instructed. Merely viewing a website does not constitute affirmative acceptance of the arbitration agreement. Separate agreements may govern a contractor's work, a financing application, or another third party's service.
Section 13 contains an agreement to individual arbitration and a class-action waiver, with exceptions and a 30-day opt-out. Our Privacy Policy explains personal-information practices. Accepting these Terms or receiving the Privacy Policy does not, by itself, authorize optional marketing, the sale of personal information requiring consent, or a credit inquiry.
2. Services and commercial relationships
Texas Energy Rebates provides marketing, lead-generation, informational screening, and referral services. We may connect interested consumers with independent contractors, home-improvement businesses, financing providers, or other providers relevant to their request. Where separately offered and lawfully authorized, we may also provide introductions or offers in additional categories disclosed at the time of choice.
We are not a government agency, utility, contractor, lender, credit bureau, tax adviser, or rebate administrator. We do not install equipment, make lending decisions, or approve government or utility benefits through these Services.
We may receive compensation for referrals, advertising, lead transfers, or other commercial arrangements. Compensation may influence which participating providers are presented and their order. We do not represent that our network includes every available provider or that a match is the lowest-priced or best available option. A referral is not a fiduciary recommendation or a guarantee of a provider's qualifications or performance.
3. Eligibility and information you provide
The Services are intended for adults at least 18 years old in the United States. Provide accurate information about yourself and your request, and correct material errors when you discover them. You must control or be authorized to use the contact details you submit.
Do not impersonate another person, submit fabricated inquiries, or provide another person's sensitive information without lawful authority. Permission to provide basic household information does not authorize another adult's credit inquiry, marketing consent, contract acceptance, or waiver of legal rights. Each person must make choices that legally require that person's authorization.
4. Estimates, rebates, savings, and eligibility
Information and preliminary screening are informational. Eligibility, available incentives, equipment suitability, project costs, financing, and savings depend on facts and program requirements that must be independently confirmed. A form result is not a benefit approval, credit approval, reservation of funds, or installation contract.
Programs may have income, location, utility, equipment, contractor, timing, funding, inspection, or documentation requirements. Tax benefits depend on applicable law and individual circumstances. Consult the relevant program administrator or qualified adviser before relying on a benefit in a purchasing decision.
Illustrative savings are not guarantees. Equipment purchases, installations, financing charges, utility charges, maintenance, and other expenses may remain payable. A projected reduction in utility expenses does not eliminate a loan or other payment obligation. We will not treat these Terms as a substitute for clear and accurate qualifications in an advertisement or offer.
5. Independent providers and separate transactions
You decide whether to contact or contract with a provider. Review its identity, licenses where required, insurance, written scope, price, warranty, financing terms, cancellation rights, and program participation before agreeing. A provider may independently verify eligibility or decline a request.
A transaction you enter with a provider is governed by that provider's agreement. We do not become a party to that transaction merely by making an introduction. Any provider screening we describe is limited to the specific checks actually disclosed; inclusion is not a continuing guarantee.
We are not responsible for obligations a provider independently assumes, except to the extent applicable law makes us responsible for our own conduct or that provider's conduct. Nothing here releases liability for our own unlawful representations or eliminates a remedy that cannot lawfully be waived.
6. Privacy and separate communication choices
The Privacy Policy describes collection, use, disclosure, retention, and available rights. Optional data-sale or sharing choices apply only to the information, recipients, purposes, and duration actually disclosed and lawfully authorized. A new or materially different use may require another notice or choice. These Terms do not authorize unrestricted transfers to undisclosed recipients or override withdrawal, opt-out, deletion, or other applicable rights.
Providing contact information to request help does not automatically authorize every form of marketing. When required, we obtain separate consent identifying the relevant sender, telephone number, communication methods, and use of automated, artificial-voice, or prerecorded technology. Marketing consent is not required to purchase goods or services. A separately offered unrelated-marketing choice is optional and applies only within its stated scope.
You may withdraw marketing consent through the available instructions or contact [email protected]. We will honor applicable legal and program requirements and will not interpret accepting these Terms as restoring a withdrawn consent. Each independent sender remains responsible for its own communications and applicable obligations.
7. Text-message program terms
This section applies only if you separately enroll in a Texas Energy Rebates text-message program. At enrollment, the notice identifies the actual sender and whether messages concern your requested information, appointments or service updates, marketing offers, or a combination you choose. These Terms do not enroll you automatically or authorize an unidentified partner's messages.
Message frequency varies with the program and your interactions. Message and data rates may apply under your wireless plan. Messages may be sent using automated technology when disclosed and lawfully authorized. Marketing enrollment is optional and is not a condition of purchasing goods or services.
To stop messages, reply STOP to the sending number. To request help, reply HELP or email [email protected]. You may also communicate a revocation through another reasonable method recognized by applicable law. We may send a legally permitted, nonmarketing confirmation. We will process requests within applicable deadlines and apply them across relevant programs as required by law. We will not require a purchase, fee, or unnecessary information to honor a valid revocation.
After opting out, you may re-enroll through a new affirmative opt-in process. Continued website use alone does not re-enroll you. Notify us if you relinquish or change a number enrolled in the program so we can update our records.
Delivery depends on networks and device settings and may be delayed or unavailable. Carriers are not responsible for delayed or undelivered messages to the extent permitted by law. The program is not an emergency communication service. Our Privacy Policy describes associated information practices. Applicable laws and stricter provider restrictions govern any use or transfer of mobile numbers and messaging consent records.
8. Credit information and financing requests
A credit inquiry, if offered, requires a permissible purpose and any separate authorization required by law and the actual provider. Before an inquiry based on your written instructions, the authorization must identify the relevant entities, report purpose, and inquiry type. Acceptance of these Terms does not authorize a credit report.
Each adult whose report is requested must provide that person's own required authorization. A property co-owner cannot authorize another owner's report merely by listing that owner. An authorization for a soft inquiry does not authorize a later hard inquiry or unrestricted resale of report information. Any statement about credit-score effects must correspond to the inquiry actually performed. Financing providers determine their own requirements and must supply applicable disclosures and notices.
9. Acceptable use and intellectual property
You may use the Services for legitimate personal inquiries. Do not introduce malware, bypass access controls, interfere with operation, impersonate others, unlawfully harvest information, or use automated requests that disrupt the Services or access information without authorization.
Site materials remain the property of their respective owners. You may retain copies reasonably needed for your personal use, records, legal rights, or accessibility. You may not falsely imply our endorsement or reproduce protected materials commercially without permission or another lawful basis.
These restrictions do not prohibit lawful security reporting, honest reviews, protected speech, complaints, or cooperation with public authorities. You retain rights in content you create. We receive only the limited permission necessary to process material you submit for the purpose of your request and as described in the Privacy Policy; submitting a review does not transfer its ownership to us.
10. Availability and warranties
To the extent permitted by law, general website information and access are provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose, or noninfringement. We do not promise uninterrupted availability, error-free screening, or a particular commercial outcome.
These disclaimers do not override an express commitment we make, an applicable mandatory warranty, or a right that cannot lawfully be excluded. We remain responsible for legally required standards applicable to our Services. Report material errors or accessibility problems to [email protected].
11. Limitations of liability
To the extent permitted by applicable law, we will not be liable for indirect, incidental, special, or consequential losses arising from the Services. For claims to which a contractual limit may lawfully apply, our aggregate liability will not exceed the greater of $100 or the amount you paid directly to us for the Services during the twelve months before the event giving rise to the claim. Payments to independent providers are not payments to us.
These limitations do not apply to fraud, willful misconduct, gross negligence, liability for personal injury or death that cannot lawfully be limited, or any other nonwaivable liability. They do not eliminate mandatory statutory damages, remedies, recoverable attorney fees, or available equitable relief. Nothing in these Terms waives substantive rights under the Texas Deceptive Trade Practices–Consumer Protection Act or another applicable consumer-protection law. An unenforceable limitation will apply only to the extent lawfully enforceable.
12. Responsibility for wrongful submissions
To the extent permitted by law, you are responsible for reasonable losses from third-party claims caused by your knowing material misrepresentation, intentional unlawful misuse of the Services, or infringement of a third party's rights through material you submit. This obligation applies only to the portion of the loss caused by that conduct.
It does not apply to ordinary use, an unsuccessful inquiry, an independent provider's conduct, our negligence or wrongdoing, your claim against us, an honest review, a complaint, or exercise of a legal right. We must give reasonable notice and an opportunity to participate in the defense. No settlement may impose an admission, payment, or nonmonetary obligation on you without your written consent. Recoverable defense expenses must be reasonable and causally related to covered conduct.
13. Dispute resolution: individual arbitration and class-action waiver
PLEASE READ THIS SECTION. IT AFFECTS YOUR LEGAL RIGHTS. EXCEPT AS PROVIDED BELOW, YOU AND WE AGREE TO INDIVIDUAL ARBITRATION INSTEAD OF A COURT OR JURY TRIAL. YOU MAY OPT OUT WITHIN 30 DAYS.
13.1 Mutual agreement and scope
If you affirmatively accept these Terms and do not timely opt out, you and we agree to binding individual arbitration of disputes between us concerning the Services, your submissions, our handling or disclosure of information, our advertising, communications from or attributable to us, or these Terms. This includes contract, tort, statutory, privacy, and consumer-protection claims brought by either side.
This section covers events after you accept this version. It does not retroactively impose arbitration on an accrued claim or a dispute already known to either side. It does not create an agreement with an unrelated contractor, lender, or other third party.
13.2 Informal resolution
Before initiating arbitration, the complaining party will deliver written notice describing the relevant facts, requested relief, and information reasonably sufficient to identify the interaction. Send notices to [email protected], preferably with “Dispute Notice” as the subject. We will send notice to your supplied email. Include your name and contact email; do not send Social Security numbers or credit reports by ordinary email. Counsel may submit notices. If delivery fails, use another available lawful method reasonably calculated to provide notice.
The parties have 30 days after delivery to attempt resolution in good faith. A conference is optional and may include counsel. No settlement is mandatory. Applicable limitation periods are tolled during that period to the extent legally permitted. This process does not delay privacy requests, marketing revocations, agency complaints, permitted small-claims cases, emergency applications, or filings reasonably necessary to preserve claims. Lack of acknowledgment does not extend the period for a delivered notice.
13.3 Administrator and procedure
The American Arbitration Association (“AAA”) will administer arbitration before one neutral arbitrator under its applicable Consumer Arbitration Rules and Mediation Procedures and, when applicable, Mass Arbitration Supplementary Rules, subject to applicable law and this section's express protections. Rules and filing information are available from AAA.
Either side may file under AAA's instructions after the informal period, unless earlier filing is permitted here. The Federal Arbitration Act governs this agreement to arbitrate. The arbitrator will apply applicable substantive law and issue a reasoned written decision.
13.4 Fees and accessibility
We will pay fees and expenses assigned to the business by AAA. Your required arbitration fees will not exceed the consumer fees AAA permits or the filing fee for the same claim in the court where you could otherwise bring it, whichever is lower; we pay the excess. Applicable fee waivers remain available. If costs prevent access, you may request that AAA or the arbitrator require us to pay the additional amount needed for an accessible process.
Either side may use counsel. Statutory attorney fees, costs, damages, and other remedies remain available. We will not recover costs allocated to us merely because you lose. You may request remote proceedings. A necessary in-person hearing will occur in your county of residence unless you agree to another reasonably convenient location. The arbitrator may order information exchange needed for a fair determination. Legally required accommodations remain available.
13.5 Court and agency exceptions
Either side may bring its individual claim in an appropriate small-claims court. Either side may request temporary emergency court relief to preserve the status quo pending arbitration without waiving arbitration of the merits. Claims that applicable law excludes from predispute arbitration are excluded here.
Nothing prevents government complaints, investigations, legally protected disclosures, honest reviews, or exercise of privacy and marketing-consent rights. Government agencies may pursue all relief they are authorized to seek.
13.6 Threshold decisions
A court with jurisdiction will decide formation of this arbitration agreement, timely opt-out, which conflicting agreement controls, and enforceability or applicability of the class-action waiver and public-injunction exception. A court will also decide a challenge specifically directed to the validity of this paragraph's delegation.
Except for those matters and AAA's administrative responsibilities, the arbitrator has exclusive authority to decide interpretation, scope, applicability, and enforceability of this arbitration agreement, including whether a particular claim must be arbitrated.
13.7 Individual proceedings and public injunctions
To the extent permitted by law, claims subject to arbitration must proceed in individual capacities, rather than as a plaintiff or class member in a class or collective proceeding. The arbitrator may not conduct class arbitration or determine a nonparty's claim. Administrative coordination under AAA's mass rules does not create a class proceeding. This procedural restriction does not waive a nonwaivable substantive right or remedy.
No provision waives a right to public injunctive relief where applicable law makes it nonwaivable. A request for that relief will be decided by a court with jurisdiction; claims for other relief remain arbitrable where enforceable. The court may determine the appropriate order of proceedings under applicable law.
13.8 Coordinated claims
AAA's applicable Mass Arbitration Supplementary Rules govern qualifying coordinated demands. Each person retains individual claims, defenses, and a merits decision. The parties may voluntarily agree after a dispute arises to further efficiencies or settlement procedures. This section does not require indefinite delays, bind anyone to a merits decision in another person's case, or excuse required fees. Administrative decisions remain subject to the matters expressly reserved to courts above.
13.9 Thirty-day opt-out
You may reject this entire Section 13 by emailing [email protected] within 30 days after first affirmatively accepting this version. Include your name, the email or telephone number used with the Services, and a clear opt-out statement. “Arbitration Opt-Out” is the suggested subject; no special form, reason, or fee is required. We will honor a timely identifiable request even without that subject.
Opting out does not affect access or unrelated consent choices. Neither side may require arbitration under this section after a valid opt-out, and this section's class-action waiver does not apply.
13.10 Administrator unavailability and severability
If AAA cannot administer for reasons unrelated to our noncompliance, the parties may agree to a neutral replacement with comparable consumer protections. Without agreement within 30 days, either side may proceed in a court with jurisdiction. If AAA declines because we fail to pay required fees or comply with consumer standards, you may proceed in an appropriate court, subject to law. Substitution cannot excuse those obligations.
An unenforceable provision will be severed only as law permits, leaving provisions that can fairly operate independently. If the class-arbitration prohibition is unenforceable for a particular claim, that claim proceeds in court, rather than class arbitration; other arbitrable claims remain individual where lawful. The public-injunction exception survives independently of the class-action waiver.
13.11 Survival and changes
This section survives termination for covered disputes. Material changes require direct advance notice and new affirmative agreement before applying to you. No change applies to an accrued claim or dispute already known to either side. Posting a revision alone does not amend your arbitration agreement. After notice, an updated contact email may receive new notices; timely notices to the email published when you accepted remain effective.
14. Applicable law and remaining court proceedings
Texas law governs these Terms, except where federal law controls or another jurisdiction's mandatory consumer protections apply. This choice does not eliminate nonwaivable protections. Proceedings permitted in court may be brought in a court with jurisdiction and proper venue under applicable law. This paragraph does not override Section 13, limit a permitted small-claims venue, or create a separate jury-trial waiver.
15. Changes, suspension, and termination
We may update informational features or suspend access for a legitimate operational, security, or misuse reason, subject to applicable law and commitments already made. Termination does not extinguish accrued rights or required privacy obligations.
We will identify proposed material Terms changes and provide reasonable advance notice where appropriate. Changes requiring agreement become effective for you only after the required affirmative acceptance. They do not retroactively expand marketing consent, data-sale permission, or credit authorization. Section 13's stricter amendment process controls dispute-resolution changes. We will retain prior versions for relevant records.
16. Electronic records
Where you intentionally use an electronic acceptance or signature process, electronic records may document your agreement as applicable law permits. We will make these Terms available for review and retention. An ordinary email, text message, or website visit is not automatically a signature to every agreement. Where law requires particular electronic-delivery disclosures or consent, that separate process must be completed. Contact us if you cannot access a required record.
17. General provisions and contact
These Terms govern their stated subject matter together with applicable separately accepted terms. They do not replace independent provider contracts or required privacy notices. A waiver of one breach does not waive another. An assignment remains subject to applicable law and does not enlarge an existing consent. Neither side may use assignment to eliminate nonwaivable rights. Except as expressly provided, no unrelated third party receives enforcement rights under these Terms.
If a provision outside Section 13 is unenforceable, the remainder continues to the extent permitted by law. These Terms must be interpreted consistently with mandatory consumer protections.
For support, complaints, privacy choices, or questions, contact Texas Energy Rebates at [email protected]. For dispute notices and arbitration opt-outs, follow Section 13.